Statement of Customer Satisfaction/ Returns and Refunds:
No Refunds or Returns Allowed! Because of the consumable nature of this content, Charles Brock LLC provides support for its products for the purpose intended in lieu of refunds or refunds.
Charles Brock LLC makes every effort to to satisfy customers with the quality of their products. All products should be used as intended for the purpose of providing information and guidance to be used to achieve the building of a project. All information is based upon Charles Brock LLC’s professional opinion at the time of content creation. Each customer should make their own evaluation of each step and tool used and adapt the suggestions to their experience, skill set and tool availability.
Charles Brock LLC requires the customer to be responsible to do the following:
Read and understand all literature and video instruction contained in a project before beginning.
Read all the instructions provided by the maker for each tool used in the project.
Wear hearing, eye protection and a dust mask while working in the shop.
Use all currently available safety equipment for every step of the project.
Woodworking is dangerous and has a risk.
The woodworker takes personal responsibility for all of their actions in the shop.
Charles Brock LLC is not responsible for a customer’s injury or loss.
Please contact customer service available at charlesbrockchairmaker.com for technical questions and or questions concerning website and video functionality.
Charles Brock – Owner Member of Charles Brock LLC